faqs
Jewelry FAQ
18K Gold PVD Stainless Steel
Our jewelry is made from 304 stainless steel with 18K gold PVD plating.
Our jewelry is water-resistant, but we recommend removing it before showering, swimming or exercising to maintain its finish.
Our jewelry is tarnish-resistant and designed for everyday wear. Proper care will help maintain its beautiful finish.
Yes! Our jewelry is nickel and copper free and designed to be gentle on sensitive skin. Individual sensitivities may vary.
No. Our jewelry is stainless steel with 18K gold PVD plating, not solid gold.
Absolutely! Our jewelry is designed for everyday wear.
Gently wipe with a soft, dry cloth. Avoid harsh chemicals and cleaning products.
Store in a dry place, preferably in a jewelry box or pouch, to prevent scratches and damage.
Apply perfume, lotion and other beauty products before putting on your jewelry.
False Lashes FAQ
Yes! With proper care, our lashes can be reused up to 10 times.
Yes! Our lashes are designed to be lightweight and comfortable for everyday wear or special occasions.
No. We do not sell lash glue. Lash adhesive must be purchased separately.
Measure your lashes, trim if needed, apply your own lash adhesive to the band, wait until tacky and gently place along your
natural lash line.
Gently peel from the outer corner towards the inner corner. Never pull or tug on your natural lashes.
Carefully remove leftover glue from the lash band using tweezers. Gently clean the band with a cotton swab if needed.
We recommend avoiding soaking or fully washing your lashes to maintain their shape.
Always place your lashes back in their original tray after each use to maintain their shape.
We recommend applying mascara to your natural lashes before applying your falsies to help keep them clean and reusable.
Orders & Shipping FAQ
We ship across Canada and internationally to selected destinations.
Yes! Enjoy free Canada-wide shipping on orders over $45 CAD.
Delivery times vary depending on your location and shipping carrier.
Please contact us as soon as possible. Changes cannot be guaranteed once an order has been processed.
Please refer to our Refund & Exchange Policy for full details.
Please contact us with your order number and photos so we can assist you.